Microsoft Dynamics 365: Latest Dynamics 365

Microsoft at MWC: The Return on Intelligence for the Telecom Industry

How AI Agents Boost Sales Productivity in Microsoft Dynamics 365

If you are exhausted by Legacy CRM platforms that promise revolutionary results but only deliver a mountain of manual data entry, we hear you....

Dynamics 365, Power Platform, and Role-based Copilot offerings 2026 release wave 1 plans available now

On March 18, 2026, we published the 2026 release wave 1 plans for Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings whi...

Dynamics 365 Customer Service – Define critical questions in evaluation criteria

We are announcing the ability to define critical questions in evaluation criteria in Dynamics 365 Customer Service. This feature will reach ge...

Microsoft Copilot Studio – Read only Analytics Viewer role

We are announcing the ability to assign the Analytics Viewer role to an agent, allowing agent owners to share an agent with a user as an analy...

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

Lists as a knowledge source for agents in SharePoint and OneDrive

Microsoft Lists will be supported as a knowledge source for custom agents in SharePoint and OneDrive starting late March 2026. Agents can answ...

Publishing InfoPath Forms in SharePoint Online will not be allowed for all tenants

Publishing new or updated InfoPath forms in SharePoint Online will be blocked after May 18, 2026, with full retirement of InfoPath Forms Servi...

Microsoft Purview | Data Security Triage Agent Summaries for DLP Alerts in Microsoft Defender XDR

Microsoft Defender XDR will integrate AI-generated summaries and categorizations for DLP alerts via the Microsoft Purview Data Security Triage...

Microsoft Edge for Business: Cross-tenant support using Intune Mobile Application Management (MAM)

Microsoft Edge for Business will support cross-tenant Intune Mobile Application Management (MAM) policies, enabling data protection on devices...