Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
Explore the realm of Dynamics 365 with our curated collection of Microsoft Dynamics 365 Cblogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
We are announcing the ability to connect Dynamics 365 Sales to Copilot Cowork with Skills. This feature will reach general availability on Jun...
We are announcing the ability to auto regenerate evaluation summaries based on final outcomes in Dynamics 365 Customer Service. This feature w...
We are announcing the ability to optimize multiple resources with Scheduling Operations Agent in Dynamics 365 Field Service. This feature will...
We are announcing the ability to boost contact center efficiency with real-time streaming analytics in Dynamics 365 Contact Center. This featu...
We are announcing the ability to use Model Context Protocol (MCP)-compliant tools in agent workflows in Microsoft Copilot Studio. This feature...
We are announcing a redesigned Opportunity Research experience that helps sellers understand deals faster and take action with confidence in D...
We are announcing the ability to streamline benefits enrollment process in Dynamics 365 Human Resources. This feature will reach public previe...
We are announcing the ability to run Python scripts using current Python versions in desktop flows in Microsoft Power Automate. This feature w...
We are announcing the ability to connect to local AI models from desktop flows in Microsoft Power Automate. This feature will reach public pre...
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