Dynamics 365 Supply Chain Management

Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs  

Introducing Desktop Companion App (DCA) support for Dynamics 365 Contact Center in Embedded mode, delivering lower latency, improved reliabili...

Microsoft 365 & Power Platform Community Call – February 26th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Next Best Action for Dynamics 365 CRM - Coming Soon!

Defender for Office 365 URL click alerts now include Microsoft Teams

Microsoft Defender for Office 365 URL click alerts will now include Microsoft Teams, enabling detection of malicious link clicks in Teams mess...

Microsoft 365 Copilot: Turn Copilot Pages into SharePoint News posts

Microsoft 365 Copilot will enable users to transfer content from Copilot Pages directly into SharePoint News posts for seamless editing and pu...

Microsoft 365 Copilot: Audio recap language expansion in Microsoft Teams

Microsoft Teams Audio Recap will support eight additional languages starting March 2026, available on all major clients for users with a Micro...

Outlook: Delimiter setting admin policy

A new Exchange Online admin policy will let admins set a tenant-wide default for using commas as recipient separators in Outlook mail compose ...

Microsoft Purview: Data Security Investigations – AI analysis enhancements

Microsoft Purview is enhancing Data Security Investigations with AI analysis improvements, including automatic preparation of items for AI ana...

Dynamics 365 Customer Service – Record and review full‑screen representative activity

We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will rea...