How to Build a Master Record Template Library in Dynamics 365 CRM (Step-by-Step Guide)
Your CRM admin opens Dynamics 365 on a Monday morning. A sales rep needs a new Opportunity, same products, same structure, same pricing tier a...
Dynamics 365 Supply Chain Management
Your CRM admin opens Dynamics 365 on a Monday morning. A sales rep needs a new Opportunity, same products, same structure, same pricing tier a...
The latest release wave brings a fresh set of features designed to make the user experience smoother, smarter, and more connected. Before I la...
Microsoft will retire Microsoft Defender for Endpoint mobile app versions released before February 2026 on iOS and Android starting May 10, 20...
We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026. How does this affect m...
We are announcing the ability to protect sensitive information in emails with data sensitivity labels in Dynamics 365 Customer Service. This f...
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
Microsoft 365 Copilot introduces multimodal capture in OneNote mobile (iOS) Copilot Notebooks, combining audio transcription, image capture, a...
Microsoft 365 Copilot Notebooks will have a redesigned Overview page with AI-generated summaries, key insights, suggested actions, and improve...
Microsoft Purview is updating permissions so all roles with DLP policy view access can also run diagnostics, enhancing troubleshooting and vis...
Starting May 1, 2026, Microsoft is retiring the Agent registry and Agent collections blades in the Microsoft Entra admin center. Agent 365 wil...
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