Dynamics 365 Supply Chain Management

How to Handle Customer Support on WhatsApp Using Dynamics 365 CRM

Stop Guessing: Let AI Guide Your Next Best Action in Dynamics 365

What if your CRM could tell you the Next Best Action to take, exactly when it matters most? Every CRM user has been there, staring at a dashbo...

Stop Guessing: Let AI Guide Your Next Best Action in Dynamics 365

What if your CRM could tell you the Next Best Action to take, exactly when it matters most? Every CRM user has been there, staring at a dashbo...

Business Central 2026 release wave 1 (BC28): Manage tasks from all agents in dedicated task pane

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Copilot’s agentic capabilities in Word, Excel, and PowerPoint are generally available

From first draft to final polish, Copilot acts as a true collaborator, taking action while you stay in control. The post Copilot’s agent...

Custom tools and rich UI for app-based conversations are now in Public Preview

Discover how custom tools and rich, app‑powered UI experiences can elevate business app conversations in Microsoft 365 Copilot. This public pr...

Optimizing Git policy management at scale

With just a single improvement in the REST API of Azure DevOps, we achieved a massive reduction in CPU usage and execution time when managing ...