Dynamics 365 Supply Chain Management

Dynamics 365 Business Central: How to display/add “Sent To” on the Sent Emails (8883, List) page?

Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community before, how to display “Sen...

Introducing Expense Agent in Dynamics 365 Business Central 

Expense Agent in Dynamics 365 Business Central is an AI-powered solution designed to simplify how employees capture, submit, and manage expens...

Welcome to the agentic contact center | Dynamics 365 Contact Center

Sales Research Agent | Dynamics 365 Sales

Meet Your Agentic Contact Center

Dynamics 365 Contact Center introduces a coordinated agent model where AI agents work together across engagement, quality, and operations for ...

Turning customer experience into a growth engine

Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle. The...

Evaluate Customer Service With Dynamics 365 Quality Scoring

AI Is Now Grading Your Customer Service: Are You Ready for Dynamics 365 Quality Scoring? For years, most organizations have measured customer ...

Add A D365 Email Notification Type