Dynamics 365 Supply Chain Management

Unlocking safer customer communications with Data Sensitivity Labels in Email

Data Sensitivity Labels for Emails bring classification and protection directly into customer service workflows, so service representatives ca...

Find & Remove Hidden Duplicates Using Related Entity Fields in Dynamics 365 #duplicatedetection

3 Situations Where Dynamics Maps Made All the Difference in Healthcare

Healthcare teams do not have time to waste navigating spreadsheets, disconnected systems, or inefficient routes. Whether it is a medical equip...

Outlook on the web: New setting to use data classification services for DLP evaluation

Outlook on the web will gain a new organization-level setting to switch DLP evaluation from Exchange-based to Data Classification Services (DC...

Update to agents in SharePoint: Simpler launch experience and new site AI settings

SharePoint updates simplify agent management with new Site AI settings, letting site owners control highlighted agents. Approved agents won’t ...

Microsoft Copilot Studio – Classic agent creation moves from Teams to web experience, retiring June 30, 2026

Classic agent creation in Microsoft Copilot Studio is moving from the Teams app to the web app, retiring Teams-based creation on June 30, 2026...

Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations

We are announcing the ability for Customer service representatives (CSRs) to configure a secondary audio device for their sound setting person...

Microsoft Viva Copilot Analytics: Daily Copilot usage snapshot with near real-time data

Microsoft Viva Insights is introducing a new Power BI report, “Microsoft 365 Copilot latest usage snapshot,” providing daily updat...

Microsoft Purview: Data Lifecycle Management – Insights and policy recommendations on sensitive M365 data for better Data Security and Compliance posture

Insights on sensitive M365 data (OneDrive and SharePoint) and recommendations on retention policies for customers to better govern their sensi...

Microsoft Purview: Data Lifecycle Management – Archive OneDrive and SharePoint files under retention

Retention based file archiving moves inactive content to low-cost storage, lowering costs with no compromise on Compliance, keeping data disco...