Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

Microsoft Excel: Explicit grounding integration in Excel Agent

Microsoft is adding explicit grounding in Excel Agent, enabling users to upload files to improve AI analysis and insights across multiple data...

Configurable alerts for new Microsoft Teams desktop client version releases

Starting late June 2026, Microsoft Teams admins can enable configurable alerts in the Teams admin center to be notified when new desktop clien...

Microsoft Teams: Use multiple phone lines on Teams mobile

Microsoft Teams Phone will support multiple phone lines on the Teams mobile app starting late July 2026. Users can manage and select assigned ...

Microsoft 365 Copilot: Fix for notebook deletion issues in environments with data lifecycle policies

Microsoft 365 Copilot fixed notebook deletion issues caused by data lifecycle policy conflicts in Microsoft Purview, restoring expected deleti...

Bryan Goode Presents AI in Action: CSUSM Reimagines the Contact Center Experience

Hidden Office 365 Features to Boost Productivity

This guide highlights key Microsoft 365 tools, including Microsoft Teams, Groups for Office 365, OneDrive for Business, and Sway. These tools ...

ICHRA Technology for Benefits Brokers: ForgeXRM Interview with Industry Expert Joe Markland of Enrichly

The employee benefits industry is on the edge of a fundamental shift and most brokers aren't ready for it. ICHRA, the Individual Coverage Heal...

How Kanban Board in Dynamics 365 Makes Your CRM Data Microsoft Copilot-Ready

Every conversation about Microsoft Copilot in Dynamics 365 eventually arrives at the same uncomfortable truth. Copilot is only as good as the ...

Why Sales and Service Teams Are Switching to Agentic CRM

Customer relationship management used to mean one thing: a system of record. Log the call, update the deal stage, move on. That era is ending....

Dynamics 365 Business Central: How to quickly create Production Orders from Sales Orders

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly create Production Orders from Sales Orders. Yo...