Dynamics 365 Contact Center – Bullseye routing with User groups
We are announcing Bullseye routing with User groups in Dynamics 365 Contact Center. This feature will reach public preview on July 17, 2026. H...
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We are announcing Bullseye routing with User groups in Dynamics 365 Contact Center. This feature will reach public preview on July 17, 2026. H...
Starting with Windows 11, version 26H2, the default behavior of the Windows settings backup policy will shift from disabled to enabled. Defaul...
We are announcing the ability to modify and override submitted evaluations in Dynamics 365 Customer Service. This feature has reached general ...
We are announcing the ability to use the copy opportunity feature to start a new one in Dynamics 365 Sales. This feature will reach general av...
InfoPath 2013 client and InfoPath Forms Services in SharePoint Online will be retired by July 14, 2026. After May 18, 2026, publishing new or ...
Hi, Readers.Today I would like to share another mini tip about Business Central, formatting Boolean Values (Yes/No, true/false, and 1/0). In D...
Welcome to our sixth roundup of 2026. We look back at what was announced, released and delayed across Microsoft 365 and Copilot in June:Copilo...
30 days have September, April, June, and November... OK. With that out of the way, July begins with a better way to restore accidentally delet...
We will be introducing a new Usage report covering Copilot Chat. This report will include total active users, Copilot Chat usage with a breako...
When replying to an email conversation and the message being replied to is not the latest in the conversation, Outlook for Windows and web wil...
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