Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

How Luxury Jewellery Brands Use Location Intelligence to Strengthen Client Relationships

Luxury jewellery has always been a relationship business. The purchase of a diamond necklace, a bespoke engagement ring, or a heritage timepie...

When Should You Upgrade to Dynamics 365 from Legacy CRM?

If your business still runs on Dynamics CRM 2011, 2013, 2015, 2016, or any legacy CRM solution, it’s time to upgrade to Dynamics 365. This is ...

Business Central 2026 release wave 1 (BC28): Copilot and agent data movement across geographies

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.3) is generally available. More details: Cumulative Update Summary for Micros...

How Do You Know If a CRM Project Is Actually Working?

Who hasn’t had a client go quiet for a few months after launching a new system? Should you be concerned? Sometimes. Silence can mean things ar...

Agentic CRM Readiness: What AI-First CRM Means for Microsoft Dynamics 365 Sales Teams

Sales leaders are starting to ask a different kind of CRM question. The question is no longer only whether Microsoft Dynamics 365 Customer Eng...

Introduction to Azure 204 & How to Create an Azure Account | Beginner Guide

Azure 204 Certification Intro & Account Setup | Step-by-Step Guide

The vendor accountability model that makes vendors deliver

A vendor accountability model is not a contract template with better formatting, it is the structural mechanism that connects a vendor's finan...