Dynamics 365 Order Management System

Copilot Cowork — A New Way of Getting Work Done in Microsoft 365

The pace of AI innovation continues to accelerate, and Microsoft keeps moving fast. This time the leap is significant: Copilot Cowork — the ne...

Basics of D365 CRM Plugin Development | TechMasala Knowledge Session #2

How the Insurance Industry Can Use Predictive AI to Make Smarter CRM Decisions

Insurance is a business built on risk. Every decision, who to sell to, when to follow up, which claim to investigate, which policy is about to...

Notes from building an agent on AgentCore end to end

I wanted a reason to use AgentCore end to end. Runtime, memory, guardrails, identity, the whole thing. A Bible Q&A agent felt like a good ...

Dynamics 365 Integration Improvements in KingswaySoft’s 2026 Release Wave 1

Organizations that integrate their systems with Dynamics 365 need tools that do more than move data from one system to another. They need bett...

How to Optimize Mobile Offline Profiles Using FetchXML in Dynamics 365 Field Service

In many Field Service implementations, mobile offline capability is essential, especially for technicians working in low or no network areas. ...

How to Integrate Xero with Dynamics 365 CRM Without Coding? 

If you’re reading this, you’re probably in the same boat as most of the Xero and Dynamics 365 CRM users out...

New Feature in Dynamics 365: Find Duplicate Dynamics 365 Data Across Related Entities

Let’s be honest. You’ve been living with a lie. Your Dynamics 365 CRM looks clean. The duplicate detection is on. The rules are set. But somew...