Dynamics 365 Order Management System

Microsoft Teams: Interpreter agent support in Teams Rooms on Android

The Interpreter agent acts as a translator in Microsoft Teams meetings, allowing participants to listen to the meeting in their chosen languag...

Microsoft Purview: Information Protection – Auto-labeling Simulation Evaluation

The Simulation Grader helps admins understand and improve auto‑labeling accuracy before enforcing a policy. When enabled during simulation, ma...

Accelerate AI adoption with Microsoft Agent 365

Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests

We are announcing the ability to enable AI-assisted time-off and swap requests in Dynamics 365 Contact Center. This feature will reach public ...

From Campaign Automation to Agentic Marketing: The Next Phase of Microsoft Dynamics 365 Customer Engagement

As organizations evaluate Microsoft Dynamics 365 Customer Insights capabilities, a common question keeps emerging: Are we still designing camp...

How to Build AI-Generated Charts and PDFs in Dynamics 365 Using a PCF Control

We spend a lot of time working inside Dynamics 365 CRM forms. Accounts, Opportunities, Cases and other commonly used entities. One area that a...

How to Automatically Sync Dynamics 365 CRM Data as SharePoint Metadata

Managing documents in a Dynamics 365 SharePoint integration environment can quickly become difficult as files grow across sales, service, comp...

New flexibility and choice for sharing organizational data across Microsoft 365 and Viva apps

Microsoft 365 tenant admins can now control which public organizational attributes are shared with Microsoft 365 Profile and specific Viva app...