Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

If You Need a Dynamics 365 CRM Record Clone Solution, This Is the One for You!

Imagine this: you’ve just closed a deal, created the perfect Dynamics 365 CRM record, and now you need to create another one with almost the s...

Dynamics 365 Finance and Operations Operating Units: Build a Clear Internal Structure

Introduction One legally registered company may contain finance, HR, IT, sales, cost centers, business divisions, and support teams. Dynamics ...

Power BI's Most Mysterious Slicer Setting

An Agent Without Context Is a Confident Stranger: Customer Insights as Your AI Grounding Layer

Everyone wants an AI agent this year, and I understand why — I have watched a well-built one close cases and draft outreach faster than a room...

Operating Unit in D365 FO Explained | Legal Entity vs Department vs Cost Center

The Case That Knows What to Do Next: Using AI Builder Prebuilt Prompts with Dataverse Low-Code Plug-ins

If you have spent any time around a support queue in Dynamics 365, you know what a fresh case usually looks like. One long description where t...

Forward Forever MVPs at HELish Summit

Three Forward Forever MVPs at HELish Summit — 17 September, Helsinki HELish Summit is Finland’s biggest free Microsoft community confere...

New Graph Permissions Pose Questions for Microsoft 365 Tenants

Microsoft issues new granular Graph permissions on an ongoing basis. That's good, but only if tenants use the permissions to replace wider per...

Microsoft Power Platform vs Dynamics 365 CE: Choose the Right Business Solution

A sales team may need pipeline forecasting, while an operations team needs a mobile inspection app. Microsoft Power Platform and Dynamics 365 ...