Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

What a Healthy Dynamics 365 CRM Actually Looks Like

Quick question: if your leadership team asked today, “How do we know Dynamics 365 is actually working?”—what would you say? Most organizations...

Step-by-Step Guide to Creating Low-Code Plug-Ins for Copilot

While exploring the capabilities of low-code plug-ins in Dataverse in our previous blog, we experimented with a simple scenario involving bill...

Citizen Development Knowledge Pack

Download practical insights, real-world examples, and a readiness checklist for scaling citizen development safely.

What is Open Semantic Interchange (OSI), and Why Should Marketers Care?

You probably deal with this every week: customer data scattered across your CRM, ad platforms, email tools, analytics, and now AI agents. The ...

Business Central 2026 release wave 1 (BC28): Allow Posting From/To DateFormula (A new way to specify posting periods)

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

{How to} Use answering machine detection and proactive engagement tools in Copilot Studio

Hello Everyone,Today I am going to share my thoughts on how answering machine detection and proactive engagement tools work.Let's get started....

Agentic AI: From Hype to Real Work Done