Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

Microsoft Sovereign Cloud Core Customer Scenarios: No Cloud Operator Access

Episode 10 of Keeping It Real with Summit Bajracharya coming soon!

Creating Copilot Studio Agents Without an M365 Copilot Premium License

A common assumption when getting started with Copilot Studio is that you need a full Microsoft 365 Copilot Premium license. That assumption is...

All Transfer Capabilities in Dynamics 365 Contact Center 

Dynamics 365 Contact Center enables seamless customer handoffs with flexible transfer options, including direct, warm, queue, Teams, and exter...

Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses

Microsoft 365 Copilot and Workforce Insights agent will use the SupervisorIndicator attribute from MODIS to customize manager identification b...

Microsoft Teams: Copilot PSTN audio announcements

Microsoft Teams now provides audio announcements to PSTN participants when Copilot processes their audio in Copilot Only mode. This rollout is...

Microsoft Entra ID: Improved readability for Authentication Methods Policy Update audit logs

Microsoft Entra ID audit logs for Authentication Methods Policy Updates will now show only changed properties with old and new values, improvi...

Microsoft Teams: Catch up in Teams mobile

Microsoft Teams mobile will introduce a new “Catch up” view in early 2026, summarizing @mentions, replies, and chats in a card-bas...

Microsoft Purview: Information Protection – Policy sync status for M365 Label publishing policies

Microsoft Purview will add a Policy sync status feature for Microsoft 365 label publishing policies, providing admins visibility into synchron...