Dynamics 365 Human Resources

How to Handle Customer Support on WhatsApp Using Dynamics 365 CRM

Custom FetchXML Aggregation in Power Pages — Build a KPI Dashboard Without Power BI

Overview Power BI is a great tool — but it requires additional licensing, an embed configuration, and adds complexity to your portal architect...

Stop Guessing: Let AI Guide Your Next Best Action in Dynamics 365

What if your CRM could tell you the Next Best Action to take, exactly when it matters most? Every CRM user has been there, staring at a dashbo...

Stop Guessing: Let AI Guide Your Next Best Action in Dynamics 365

What if your CRM could tell you the Next Best Action to take, exactly when it matters most? Every CRM user has been there, staring at a dashbo...

High Volume Email is Generally Available and Ready to Charge

On April 1, Microsoft announced the general availability for the High-Volume Email (HVE) solution together with details of the PAYG charges in...

Business Central 2026 release wave 1 (BC28): Manage tasks from all agents in dedicated task pane

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Copilot’s agentic capabilities in Word, Excel, and PowerPoint are generally available

From first draft to final polish, Copilot acts as a true collaborator, taking action while you stay in control. The post Copilot’s agent...

Write azd hooks in Python, JavaScript, TypeScript, or .NET

Hooks are one of the most popular features in azd, and now you can write them in Python, JavaScript, TypeScript, or .NET, not just Bash and Po...