Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Microsoft Purview will allow admins to set time limits (1 day to 2 years) on role group assignments, enabling temporary access to enhance secu...
Update: Release of this feature has been postponed; we will announce a new date in the future. We are announcing Dynamics 365 Contact Center c...
We are announcing the ability to use enhanced customer-first direct callbacks in Dynamics 365 Contact Center. This feature will reach general ...
We are announcing the ability to export work queue items to CSV in Power Automate. This feature will reach general availability on July 31, 20...
We are announcing the ability to view machine and flow utilization in dashboards in Power Automate. This feature will reach general availabili...
We are announcing the ability to use Microsoft Fabric OneLake as a data source in Dynamics 365 Customer Insights – Data. This feature wi...
We are announcing the ability to create work orders from project tasks in Dynamics 365 Project Operations. This feature will reach general ava...
We are announcing the ability to create work orders from project tasks in Dynamics 365 Project Operations. This feature will reach general ava...
We are announcing the ability to automate shift rotations for consistent workforce coverage in Dynamics 365 Contact Center. This feature will ...
The Graph removeAllAccessForUser API is supposed to remove external chat messages from the view of a tenant user when the chat contains some o...
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