Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Viva Engage will introduce discussion post previews by late August 2026, allowing users to review formatting and presentation before publishin...
Power Automate has become the backbone for many business processes, integrations, and automation scenarios across the Power Platform ecosystem...
Duplicate records in Dynamics 365 CRM are not just a technical inconvenience. They show up as a wrong call to a prospect who was already conta...
Microsoft Planner will introduce custom templates in July 2026, enabling users to convert plans into reusable templates shared within Microsof...
Rollout schedule Start menu began gradual rollout in October 2025 to general audiences. The rollout to organizations began in June 2026. Impac...
Starting July 2, 2026, Microsoft Copilot Studio and agent roadmap updates will move from Release Planner to the Microsoft 365 Roadmap for unif...
A lawyer asked if it is possible to take a snapshot of Teams memberships (people who were members at a certain point). This isn’t something th...
Hi, Readers.Today I would like to talk about how to add Filter by item attributes to the Item Ledger Entries page. Let’s take a look at item a...
By blocking the use of maker’s credentials by AI agents, admins can increase the security and compliance of agents in their organization...
The Task Details Sidecar lets you view and edit task details in a side pane while keeping your Board, Grid, or My Tasks view visible. Update t...
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