Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Customer Assist Agent in Dynamics 365 Contact Center: Real-Time Voice and Self-Service

Microsoft is continuing to evolve Dynamics 365 Contact Center around AI agents that can participate throughout the customer service journey. O...

How To Make Dialogs With Generative Pages

Open a focused dialog with Generative Pages, pass context in, return a selection—and deliver a much better model-driven app experience Dialogs...

From WordPress to Hugo on Cloudflare

janbakker.tech is now running on Cloudflare, and that was long overdue. When I started my blog in 2021, I picked what I knew at that time, and...

Invoice Capture Decoded – Part 1: Introduction, Architecture & Setup

Overview Every AP team’s job comes down to one thing: making sure a vendor gets paid the right amount, at the right time, for something ...

Secure AI Agent Tool Access Without Expanding Your Attack Surface

Introduction An AI agent can do more than write a reply. Give it tools, and it may read files, query databases, send messages, or change setti...

What Can Go Wrong With AI Tool Calling? How to Prevent Costly Failures

Introduction An AI assistant can do more than answer a question when it has tool access. It can search the web, send an email, update a custom...

Episode 6.3: Pharma Governance-First Architecture | Enterprise Architecture Scenario

Prompt Injection, Hands-On: Attacking My Own Model With Bedrock Guardrails

I had read enough prompt-injection explainers. I still wanted to poke at a real filter and keep the bill and the teardown small. So I stood u...

Microsoft Teams: Impersonation Protection for Teams meetings

Impersonation Protection for Teams meetings helps users identify potentially deceptive participants and meeting organizers. When Teams detects...