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Dynamics 365 Field Service Articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Microsoft Teams: Meeting organizers can automatically start transcription without recording

Article

Microsoft Teams: Meeting organizers can automatically start transcription without recording

Microsoft Teams will allow meeting organizers to automatically start transcription without recording by selecting the new “Transcribe on...

M365 Admin 6 months ago 16

Microsoft Teams admin center: Events license management for Attendee Capacity Pack licenses

Article

Microsoft Teams admin center: Events license management for Attendee Capacity Pack licenses

Microsoft Teams admin center will introduce centralized management for Attendee Capacity Pack licenses starting late April 2026. Admins can di...

M365 Admin 6 months ago 13

First channel in new Microsoft Teams will default to threaded conversation layout

Article

First channel in new Microsoft Teams will default to threaded conversation layout

Starting May 2026, the first channel in newly created Microsoft Teams will default to the threaded conversation layout instead of Posts. This ...

M365 Admin 6 months ago 22

Interim guidance for Egypt DST changes 2026

Article

Interim guidance for Egypt DST changes 2026

For Windows devices in Egypt, a workaround is available for an issue affecting Daylight Saving Time (DST). Between April 24 and April 30, 2026...

M365 Admin 6 months ago 34

Microsoft Copilot (Microsoft 365): Now smarter with visuals: Copilot Chat leverages embedded images for richer, more accurate answers

Article

Microsoft Copilot (Microsoft 365): Now smarter with visuals: Copilot Chat leverages embedded images for richer, more accurate answers

Copilot has been enhanced to interpret and ground responses using images embedded in files such as Word documents (.docx), PowerPoint presenta...

M365 Admin 6 months ago 17

Outlook: Copilot now provides concise summaries with Outlook search results

Article

Outlook: Copilot now provides concise summaries with Outlook search results

Get answers to queries quickly with Copilot’s concise AI summaries at the top of Outlook search results. Users can dig deeper by opening...

M365 Admin 6 months ago 14

Microsoft Viva: Viva Glint – Configure user and survey data retention for deleted users in Viva Glint

Article

Microsoft Viva: Viva Glint – Configure user and survey data retention for deleted users in Viva Glint

With the new control in Viva Glint, service administrators can now configure whether to retain or delete survey and relevant indefinable user ...

M365 Admin 6 months ago 22

Microsoft Teams: Report external users for security concerns in Teams

Article

Microsoft Teams: Report external users for security concerns in Teams

Users can now report suspicious external users directly within Teams, alongside existing block actions. Reports are surfaced in the Teams admi...

M365 Admin 6 months ago 15

Microsoft Viva: Viva Glint – Copilot assisted commenting in Glint survey taking

Article

Microsoft Viva: Viva Glint – Copilot assisted commenting in Glint survey taking

Viva Glint survey takers will be able to use a streamlined version of Microsoft Copilot in the Glint survey taking experience to help them rew...

M365 Admin 6 months ago 19

Microsoft Purview: Data Security Investigations – Introducing new custom examination

Article

Microsoft Purview: Data Security Investigations – Introducing new custom examination

Data Security Investigations (DSI) is introducing the ability to create custom examination focus areas. This feature will empower admins to ta...

M365 Admin 6 months ago 15

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