Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Many base Microsoft events send an email. In this article, learn how to add a new D365 email notification type. Then associate the event with ...
You set up notifications in Microsoft Dynamics 365 expecting one thing: Timely updates that help you act faster. But reality looks different. ...
In the current digital environment, businesses need operational flexibility by using software tools to enable automation and improve data anal...
As I write this, roughly one third of 2026 has already passed. That makes it a good moment to look at what the first months of the year have b...
We are announcing Service Operations Agent in Dynamics 365 Contact Center. This feature will reach general availability on May 22, 2026. How d...
We are introducing a faster, more intuitive search experience in Power Apps grid filters and lookup fields. This update replaces the legacy se...
Password resets via Teams Pro Management Portal may cause Teams Rooms devices to fail sign-in due to a forced password change prompt they cann...
A new unified Apps experience in the SharePoint admin center will allow SharePoint Embedded administrators to create, install, and manage apps...
Microsoft 365 eSignature introduces recipient groups, allowing up to 10 people per recipient slot where the first signer fulfills the requirem...
Microsoft Teams makes it easier to find and attach files by enabling search directly within the quick sharing experience. You can now locate c...
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