Dynamics 365 Field Service Articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

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Dynamics 365 Project Operations – Enable Project Revenue recognition using cost estimate instead of EAC

We are announcing the ability to enable Project Revenue recognition using the percentage of completion based on the cost estimate instead of t...

M365 Admin 5 months ago 14

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Microsoft Teams: Queues app on phone devices

Soon, the Queues app will be generally available for agent experiences on Teams certified phone devices. The intuitive interface and real-time...

M365 Admin 5 months ago 9

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Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffed

We are announcing the ability to automatically handle waiting conversations when queues close or become unstaffed in Dynamics 365 Contact Cent...

M365 Admin 5 months ago 14

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Microsoft Rolls Out the New Calendar Sharing Model

An automatic upgrade is currently ongoing to move Outlook calendar sharing from the old MAPI-based model to a new REST-based model. The new mo...

Office 365 for IT Pros 5 months ago 27

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🚀 Free Microsoft Certification Voucher (AI Skills Fest 2026)

If you’re looking to earn a Microsoft certification for free, there’s a fantastic opportunity through the Microsoft AI Skills Fest 2026, power...

Arun Potti's MS CRM blog | Microsoft Dynamics CRM 5 months ago 48

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Dynamics 365 Business Central: Hide and show list views

Hi, Readers.Today I would like to share another mini tip about Business Central, how to hide and show list views. As you know, when you have s...

Dynamics 365 Lab 5 months ago 26

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Microsoft Copilot (Microsoft 365): Declarative agents with Actions available in GCC High and DoD

Declarative Agents with Actions enable Microsoft 365 Copilot to take real-world actions by invoking APIs, plugins, and enterprise workflows di...

M365 Admin 5 months ago 12

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Microsoft Purview: Insider Risk Management – Unified alert queue

We’re introducing a new unified alert triage experience in Insider Risk Management that brings agent‑driven insights directly into the standar...

M365 Admin 5 months ago 13

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Endpoint Data Loss Prevention — Endpoint DLP now supports a pre curated list of file extensions for the file extension condition

Endpoint DLP now includes a pre curated list of file extensions for the file extension condition. Previously, file extensions were entered as ...

M365 Admin 5 months ago 11

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Outlook: Variable number of message preview lines

Outlook for Windows and Outlook for Web will now allow users to modify how the preview text for emails show in the message list. The preview t...

M365 Admin 5 months ago 11

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Dynamics 365 Field Service Articles

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