Dynamics 365 Customer Service – Classify emails in predefined taxonomy (categories and subcategories)
We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Manage...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Manage...
Is there a problem now when gen 1 dataflow have gotten a Legacy label? I cannot see any changes or new dataflows in Power BI Desktop when navi...
MC1448379 (5 August 2026) announces the retirement of the MemberOf rule operator from Entra ID in early November 2026. The removal of the rule...
A flat copilot-instructions.md works for small projects. When your codebase hits 500k lines, 19 projects, and multiple code generators, you ne...
Introduction If you’re planning to start a career in Microsoft Power Platform, one certification consistently stands out as the best sta...
Introduction Artificial Intelligence has evolved far beyond simple chatbots and virtual assistants. In 2026, businesses are deploying AI agent...
Cumulative Update (August, 2026) for Microsoft Dynamics 365 Business Central is now released. BC28: CU04 Cloud (SaaS): Managing Production and...
Facilitator can now join meetings set up in Teams channels. Facilitator helps participants run more effective meetings through the ability to ...
People using Outlook for iOS on iPhone and iPad will see refreshed interface elements aligned with the latest Liquid Glass iOS visual experien...
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