Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Microsoft would very much like Microsoft 365 tenants to use Copilot instead of ChatGPT. A recent comparison between Copilot and ChatGPT outlin...
Hi, Readers.Today I would like to share another mini tip about Business Central, how to hide the confirmation message (An approval request has...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
You’ve likely heard the term “omnichannel”, but what does it really mean for your business? Today’s customers expect seamless support across m...
In Power Pages, you can display Model-Driven App charts, but only a limited set of chart types are fully supported. Even though charts are con...
DLP policies will block Microsoft 365 Copilot from processing sensitivity-labeled Word, Excel, and PowerPoint files across all storage locatio...
We are announcing the ability to use Quality Evaluation Agent (QEA) for Bulk Case Evaluation in Dynamics 365 Customer Service. This feature wi...
We are announcing improvements to enhanced consent‑based segmentation in Dynamics 365 Customer Insights – Journeys. This feature will reach ge...
Teams Premium organizations using custom HTML templates for Teams Events emails must reference a verified custom domain in Microsoft 365 to en...
Microsoft Teams will introduce new controls in March-April 2026 allowing users to customize quick views in chat and channel lists, showing the...
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