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Dynamics 365 Field Service Articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Dynamics 365 Commerce: Store Commerce – Enable associates to use the nearest store payment terminal

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Dynamics 365 Commerce: Store Commerce – Enable associates to use the nearest store payment terminal

Application: Point of sale (Store Commerce) When a sales associate selects a dedicated hardware station (HWS) from the POS, the system correct...

M365 Admin 7 days ago 1

Dynamics 365 Contact Center: Workforce engagement management – Analyze adherence history to optimize workforce planning

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Dynamics 365 Contact Center: Workforce engagement management – Analyze adherence history to optimize workforce planning

The Adherence History Report provides a complete view of customer service representatives’ historical adherence to scheduled tasks and activit...

M365 Admin 7 days ago 1

Dynamics 365 Customer Service: Workforce engagement management – Filter the adherence tracker by planning group

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Dynamics 365 Customer Service: Workforce engagement management – Filter the adherence tracker by planning group

This feature provides the following capabilities: The adherence tracker includes a planning group filter that supervisors can use to scope the...

M365 Admin 7 days ago 1

Dynamics 365 Business Central: Copilot and agents – Unlock more Business Central data with MCP server enhancements

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Dynamics 365 Business Central: Copilot and agents – Unlock more Business Central data with MCP server enhancements

With this update of the MCP server for Business Central, customers and developers can expose a broader set of Business Central APIs as tools, ...

M365 Admin 7 days ago 3

Dynamics 365 Project Operations: Optimize Project Operations – Enable time-zone-independent behavior in the time entry grid

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Dynamics 365 Project Operations: Optimize Project Operations – Enable time-zone-independent behavior in the time entry grid

Administrators can now enable time-zone-independent behavior for the Time Entry Grid so that time entries appear on the same calendar date, re...

M365 Admin 7 days ago 1

Dynamics 365 Business Central: Copilot and agents – Try Payables Agent for free without setting up email

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Dynamics 365 Business Central: Copilot and agents – Try Payables Agent for free without setting up email

Payables Agent introduces a free trial mode that any user can start without help from an administrator or having paid credits. You can start t...

M365 Admin 7 days ago 3

Dynamics 365 Project Operations: Optimize Project Operations – Assign task level calendar for precise planning

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Dynamics 365 Project Operations: Optimize Project Operations – Assign task level calendar for precise planning

This feature provides an experience to change the task calendar on the Customizable task details pane. To enable this feature, from project pa...

M365 Admin 7 days ago 2

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Re: Power BI October 2026 Feature Summary

wcarter I think there is more we can do too! We will take a closer look and see if we can get that text wrap working closer to expectations. ...

All Power BI Updates Blog posts 7 days ago 6

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Re: Power BI October 2026 Feature Summary

We are on it. Sorry for this.

All Power BI Updates Blog posts 7 days ago 6

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Re: Power BI October 2026 Feature Summary

Saiyash05 Just one start/end date per bar rendering, but the tooltip and columns can have any columns you like. So, you can render whic...

All Power BI Updates Blog posts 7 days ago 5

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