Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Microsoft Viva: New Overview experience and agent categories in Agent Dashboard

Customers can now view and understand their agent landscape through the new Overview page that will be included as part of the Agent Dashboard...

Outlook: Data Loss Prevention (DLP) Policy Tips & Override in Outlook for Mac

Outlook for Mac now supports Data Loss Prevention (DLP) policy tips, helping users avoid accidental data leaks. When sensitive content is dete...

Microsoft Viva: Unlocking Deeper Copilot Insights with Enhanced Power BI Filtering

Enable Global and Insights admins to turn on additional attributes as filters in Power BI reports, including reserved attributes and your orga...

Draft, Rewise, & Decide Smart Territory Management in Dynamics 365

Territory planning looks deceptively simple from the outside. A manager opens the CRM, divides the market using Dynamics CRM territory mapping...

Power Automate: Office 365 Outlook - When a new event is created Trigger

The "When a new event is created" trigger monitors your Outlook calendar in Power Automate. Learn about UTC gotchas, duplicate triggers, and t...

Checking Chaos Out- How Smarter Maps in Dynamics 365 Are Transforming Hospitality Operations

Nobody at the Hotel Belle Vue sent confusion an invitation. Yet there it was, settled into the lobby like a long-stay guest who had somehow sk...

Configure Duplicate Detection Rules in Dynamics 365 CRM: 2026 Setup Guide

Connecting Power Apps Code App with Microsoft Copilot Studio Agent

As we previously learned how to configure and set up a Code App component in our earlier blog, we will now extend that implementation further....

Leverage User and Group Assignments to Limit User Access to Apps

Users and Group assignments can be added to Entra ID applications. Once assignments exist for an application, only assigned users can access t...