Dynamics 365 Field Service Articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

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Dynamics 365 Contact Center – Delight your customers with the enhanced chat widget

We are announcing the ability to delight your customers with the enhanced chat widget in Dynamics 365 Contact Center. This feature will reach ...

M365 Admin 2 months ago 7

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Dynamics 365 Project Operations – Customize the task details pane

We are announcing the ability to customize the task details pane in Dynamics 365 Project Operations.This feature will reach general availabili...

M365 Admin 2 months ago 4

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Dynamics 365 Project Operations – Copy externally scheduled projects

We are announcing the ability to copy externally scheduled projects in Dynamics 365 Project Operations. This feature will reach general availa...

M365 Admin 2 months ago 5

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Dynamics 365 Sales – Create records in Dynamics 365 Sales using Sales agent

We are announcing the ability to create records using Sales agent in Dynamics 365 Sales. This feature will reach general availability on Septe...

M365 Admin 2 months ago 10

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Microsoft 365 & Power Platform Call (Microsoft Speakers) – September 1st, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 2 months ago 16

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How to Prepare Dynamics 365 Customer Service for Copilot Studio Agents

Copilot Studio agents in Dynamics 365 Customer Service have shifted fast. Twelve months ago, most organizations were still evaluating whether ...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 20

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Turbocharge your canvas development with the canvas authoring agent plugin – now generally available!

Canvas apps agentic coauthoring is now generally available Today we’re excited to announce a major milestone for makers: canvas apps coa...

Business Apps | Microsoft Power Apps 2 months ago 19

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How to call a workflow from Copilot Studio agent?

Power Tech Speck (Girish Uppal) 2 months ago 20

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PSA: New endpoints for the Microsoft 365 reporting datamart (and new reports)

Microsoft announced an upcoming change to the domains used to access the Microsoft 365 reporting datamart. In this article we go over what's c...

Michev 2 months ago 18

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Finding the Right Dynamics 365 Mailchimp Integration: Look Beyond the Feature List

A product page can show you the features. Customer reviews show you whether those features actually make work easier. Key Takeaways Microsoft ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 months ago 21

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Dynamics 365 Field Service Articles

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