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Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Dynamics 365 Contact Center- Use data masking to protect customer data

Article

Dynamics 365 Contact Center- Use data masking to protect customer data

We are announcing the ability to use data masking to protect customer data in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 1 month ago 12

Business Central 2026 release wave 2 (BC29): Show recently searched in Tell Me

Article

Business Central 2026 release wave 2 (BC29): Show recently searched in Tell Me

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 month ago 13

Preparing a Microsoft 365 Tenant for Copilot in Late 2026

Article

Preparing a Microsoft 365 Tenant for Copilot in Late 2026

40 months ago, Microsoft launched Copilot. Looking back, the lack of guardrails at the time was staggering, and AI had a great time wandering ...

Office 365 for IT Pros 1 month ago 10

How to Configure Skills in Dynamics 365 Customer Service for Smarter Case Routing

Article

How to Configure Skills in Dynamics 365 Customer Service for Smarter Case Routing

Introduction A case about a Power Apps issue needs a different agent than a billing question. If cases reach the wrong representative, custome...

Softchief Learn 1 month ago 13

Dataverse vs SQL Server: Which Database Should You Learn?

Article

Dataverse vs SQL Server: Which Database Should You Learn?

Introduction Choosing between Dataverse and SQL Server can shape your next job, project, or certification plan. Both store business data, but ...

Softchief Learn 1 month ago 12

Building Secure REST APIs with JWT Authentication in .NET: A Complete Guide for Enterprise Developers

Article

Building Secure REST APIs with JWT Authentication in .NET: A Complete Guide for Enterprise Developers

Introduction Modern businesses depend heavily on APIs to connect applications, mobile platforms, cloud services and enterprise systems. Whethe...

Softchief Learn 1 month ago 10

GPT-6 Astra in Microsoft Foundry

Article

GPT-6 Astra in Microsoft Foundry

The next era of AI at work is not going to be about chatting. It is going to be about getting actual work done — and that is exactly...

Vesa Nopanen – My Metaverse Day 1 month ago 14

Business Central 2026 release wave 2 (BC29): Preview images directly in web client

Article

Business Central 2026 release wave 2 (BC29): Preview images directly in web client

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 month ago 11

Business Central 2026 release wave 2 (BC29): Show recently used in lookups

Article

Business Central 2026 release wave 2 (BC29): Show recently used in lookups

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 month ago 11

Article

Tag Agents in Microsoft 365 Admin Centre #powerplatform #agent #microsoft365admin

Power Tech Speck (Girish Uppal) 1 month ago 8

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