Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Microsoft 365: Teams Channel Backup

A backup and recovery feature that lets you recover team & channel data (like files, messages exchanged over channels) in Microsoft Teams ...

Microsoft Viva: Copilot Analytics – Agent value insights in Agent 365 Dashboard

Customers can now view value insights in the Agent 365 Dashboard in Microsoft Viva Insights (Copilot Analytics). These insights help business ...

Microsoft Purview: Data Loss Prevention for Microsoft Cowork

Microsoft Purview Data Loss Prevention (DLP) is expanding to Microsoft Cowork, enabling data security admins to use a single policy across Mic...

Customer Engagement Reimagined: A Series, Episode 8: Journey Orchestration That Actually Works

In Episode 7 of our Customer Engagement Reimagined: Practical Innovation for the Modern CRM series, we looked at how organizations are turning...

Fabric Fridays #140 - Introducing Adam with Johnny Winter

Dynamics 365 Finance: Support requirements of tax reform in Brazil in 2027

Microsoft plans to introduce additional Globalization Studio capabilities to help support Brazil tax reform requirements, including the new IS...

Re: Power BI sample reports, refreshed with modern visual defaults

When opening the Artificial Intelligence Sample.pbix, I get an error message that "the model contains a custom calendar. This feature is not s...

The Growing Complexity of Customer Insights - Journeys: How to Keep Marketing Manageable

Marketing automation has always promised to make it easier to deliver the right message to the right person at the right time. As the technolo...

How Bad Data Creates Big Problems in Dynamics 365

The phrase "garbage in, garbage out" has been around for decades, but it remains one of the simplest ways to explain why some Dynamics 365 env...