Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Page 195 of 2930

Article

Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 6

Article

Dynamics 365 Contact Center – Average wait time in messaging API channels

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Track segment-level metrics across queues

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 4 months ago 1

Article

Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant

We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 4 months ago 3

Article

Power Pages – Support for Power BI Embed Token v2 for Power Pages

We are announcing the ability to utilize Power BI Embed Token v2 for Power Pages. This feature will reach general availability on May 30, 2026...

M365 Admin 4 months ago 8

Article

Introducing Service Operations Agent in Dynamics 365 Contact Center

We are excited to preview Service Operations Agent. It’s a new AI-powered capability in Dynamics 365 Contact Center that transforms how admini...

Microsoft Dynamics 365 Blog 4 months ago 15

Article

Microsoft 365 & Power Platform Community Call – April 30th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 4 months ago 14

Article

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 8

Article

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 17

Article

Power Platform – Information regarding the deprecation of the Microsoft Graph Security connector

As of April 29, 2026, the Microsoft Graph Security connector has been deprecated and is no longer supported. This follows the deprecation of t...

M365 Admin 4 months ago 3

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Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

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