Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
You've seen the demos. AI-powered demand forecasting. Inventory optimization that predicts what customers need before they call. But back at y...
If you're still manually exporting contacts from Dynamics 365 and uploading them to Mailchimp before every campaign, you're not running a mark...
We are announcing the ability to estimate AI credits for agents from forecasted demand in Dynamics 365 Customer Service. This feature will rea...
SharePoint home sites are being updated with simplified setup, new Resources and Announcements web parts, and enhanced customization for the r...
Microsoft Purview Insider Risk Management will let analysts view AI prompt and response messages linked to insider risk indicators, even with ...
Microsoft Purview will enable inline data loss prevention (DLP) for prompts in Microsoft Foundry apps and agents starting mid-2026. Admins can...
Starting mid-June 2026, Microsoft 365, Office 365, and EMS suites will receive enhanced security features like Microsoft Defender Plan 1, URL ...
Starting June 2026, Microsoft will update the default user consent policy for Microsoft Graph to require admin consent for additional Exchange...
Ability to create PDFs from email messages and preserve Sensitivity labels. This feature is accessible from File -> Open & Export -> Crea...
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