Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
We are announcing the ability to connect Dynamics 365 Sales to Copilot Cowork with Skills. This feature will reach general availability on Jun...
We are announcing the ability to auto regenerate evaluation summaries based on final outcomes in Dynamics 365 Customer Service. This feature w...
We are announcing the ability to optimize multiple resources with Scheduling Operations Agent in Dynamics 365 Field Service. This feature will...
We are announcing the ability to boost contact center efficiency with real-time streaming analytics in Dynamics 365 Contact Center. This featu...
We are announcing a redesigned Opportunity Research experience that helps sellers understand deals faster and take action with confidence in D...
We are announcing the ability to streamline benefits enrollment process in Dynamics 365 Human Resources. This feature will reach public previe...
We are announcing the ability to run Python scripts using current Python versions in desktop flows in Microsoft Power Automate. This feature w...
We are announcing the availability of Process Intelligence Experience in object-centric process mining in Power Automate Process Mining. This ...
We are announcing the ability to automate shift rotations for balanced workforce coverage in Dynamics 365 Contact Center. This feature will pu...
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