Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

Move Dynamics 365 Attachments to SharePoint Automatically | Attach2Dynamics

A Complete FAQ Guide to AI-Powered Next Best Action in Microsoft Dynamics 365 CRM

CRM systems contain valuable customer data, but data alone doesn’t tell users what to do next. Sales representatives, service agents, an...

Microsoft Entra: New service plans for Conditional Access and ID Protection for agents

Microsoft is adding new Entra service plans—Conditional Access for Agents and ID Protection for Agents—to Microsoft Agent 365 and Microsoft 36...

Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring

We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature...

Microsoft Teams: Interpreter simultaneous mode enhancements

Microsoft Teams is enhancing Interpreter simultaneous mode with distinct speaker voices, reduced visual distractions, audio activation confirm...

Microsoft SharePoint Online: Retirement of Restricted SharePoint Search

Restricted SharePoint Search (RSS) in SharePoint Online will retire by January 31, 2027, with new enablement blocked from July 31, 2026. Organ...

New in Cowork – the UI refresh and the cost question everyone’s asking

Have you noticed the new Cowork UI in the Microsoft 365 Copilot app? Overnight, the experience got a proper makeover in Frontier — a...

SharePoint: Inline comments and notifications for Markdown files

We’re adding inline commenting support for Markdown files in OneDrive and SharePoint, making it easier for teams to review, discuss, and colla...

Microsoft Teams: Enhanced IntelliFrame with AI data channel for intelligent cameras

Teams Rooms on Windows users can now benefit from next generation IntelliFrame features on certified AI-capable cameras with on-device video p...