Microsoft Dynamics 365 Field Service: Latest Dynamics 365 Field Service

How to Use Deep Agents with Azure Cosmos DB – Plan, act, and verify against operational data

Deep Agents is an agent harness built on LangGraph, for agents that need to work through a task over many steps instead of a single LLM call. ...

5 Mistakes We Keep Seeing in First-Time Dynamics 365 Implementations

After working on countless Dynamics 365 Sales and Customer Service implementations, some patterns are hard to ignore. These issues don’t usual...

From Duplicate Site Visits to Smarter Dispatching: A Dynamics 365 Success Story

A technician once turned up at a commercial site to service a fire alarm, only to discover another engineer had already visited that same morn...

NEW Copilot Studio Agents: Working with SharePoint Lists & Work IQ 🚀

A Smarter Way to Control Data Replication in Microsoft Fabric

Organizations increasingly use Microsoft Fabric to build analytics and reporting solutions powered by Microsoft Dataverse data. However, durin...

Microsoft 365 License Price Increases in July 2026: All You Need To Know

In early December 2025, Microsoft announced a significant global update to pricing and packaging for selected commercial Microsoft 3...

Dynamics 365 Customer Service – Policy strictness control for governance rules

We are announcing the ability to tune policy strictness, controlling how aggressive violations are flagged in outbound emails to balance compl...

Get ready for Windows 11, version 26H2

The next feature update for Windows 11 will be version 26H2. This version continues our focus on delivering a predictable, low-disruption upda...

Retirement of Azure DevOps issuer in Workload identity federation service connections

We are announcing the deprecation of the Azure DevOps issuer in workload identity federation (WIF) service connections, with planned retiremen...

The Grief and Joys of New PowerShell Releases

A new version of the Microsoft Graph PowerShell SDK (V2.38) is available, as is a new version of the Exchange Online Management module. They d...