Dynamics 365 Customer Voice

Outlook: Data Loss Prevention (DLP) Policy Tips & Override in Outlook for Mac

Outlook for Mac now supports Data Loss Prevention (DLP) policy tips, helping users avoid accidental data leaks. When sensitive content is dete...

Microsoft Viva: Unlocking Deeper Copilot Insights with Enhanced Power BI Filtering

Enable Global and Insights admins to turn on additional attributes as filters in Power BI reports, including reserved attributes and your orga...

Draft, Rewise, & Decide Smart Territory Management in Dynamics 365

Territory planning looks deceptively simple from the outside. A manager opens the CRM, divides the market using Dynamics CRM territory mapping...

Building a Microsoft Teams Bot to Search and Display Products from an API

In this blog, we’ll walk you through the steps to create a Microsoft Teams bot that allows users to display product details by product I...

Announcing Azure MCP Server 2.0 Stable Release for Self-Hosted Agentic Cloud Automation

Azure MCP Server 2.0 is now generally available, delivering first-class self-hosting, stronger security hardening, and a faster foundation for...

Automate business processes with agents plus workflows in Microsoft Copilot Studio

Introducing new capabilities in Microsoft Copilot Studio that help you automate your business processes by mixing AI agents and workflows. The...

Power Automate: Office 365 Outlook - When a new event is created Trigger

The "When a new event is created" trigger monitors your Outlook calendar in Power Automate. Learn about UTC gotchas, duplicate triggers, and t...

Checking Chaos Out- How Smarter Maps in Dynamics 365 Are Transforming Hospitality Operations

Nobody at the Hotel Belle Vue sent confusion an invitation. Yet there it was, settled into the lobby like a long-stay guest who had somehow sk...

Configure Duplicate Detection Rules in Dynamics 365 CRM: 2026 Setup Guide