Dynamics 365 Customer Voice

Dynamics 365 Sales: Autonomously generate quotes and drive sales with Sales Development Agent

Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through...

Microsoft Teams: Manage call groups on Mobile

Users can create and manage their call group directly from Teams on Mobile. They can add or remove members, configure how the group should rin...

Dynamics 365 Project Operations: Enable multiple baselines for a project

Multiple Baselines enables project managers to capture and maintain multiple snapshots of a project plan, providing a historical record of pro...

Microsoft Teams: Intelligent call recap for call queue calls on Mobile

Calling reps and supervisor leads can access intelligent call recap for call queue calls directly from the Queues app on Mobile. After a call,...

How to set up SMS or voice with your own telecom provider in Microsoft Entra

Bring your own SMS and voice provider to Microsoft Entra ID: setting up Soprano# Microsoft is retiring Microsoft-provided SMS and voice authen...

How to secure passkey registration in Entra ID

MC1450133 will have a big impact on Entra ID. I got several responses when I posted about it on LinkedIn. This change has two sides: It will...

Intelligent Spatial Content Creation with GO Scout | Global Objects + Microsoft Azure