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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Dynamics 365 Finance and Operations cross-app: Migrate finance and operations environments from Lifecycle Services to Power Platform admin center

Article

Dynamics 365 Finance and Operations cross-app: Migrate finance and operations environments from Lifecycle Services to Power Platform admin center

The self-service environment migration feature moves management of an existing finance and operations apps environment from Microsoft Dynamics...

M365 Admin 1 month ago 10

Microsoft Teams: Start side conversations during meetings

Article

Microsoft Teams: Start side conversations during meetings

Keep collaboration moving without disrupting the main discussion. Start and continue one-to-one or small-group conversations directly from a m...

M365 Admin 1 month ago 9

Microsoft Purview: Data Lifecycle Management – Ensure regulatory compliance by deleting inactive OneDrives and mailboxes for departing employees

Article

Microsoft Purview: Data Lifecycle Management – Ensure regulatory compliance by deleting inactive OneDrives and mailboxes for departing employees

Enables admins to delete both content and containers for departed users at scale thereby keeping your tenant compliant without any manual effo...

M365 Admin 1 month ago 13

Microsoft Entra ID: Passkey support for B2B users

Article

Microsoft Entra ID: Passkey support for B2B users

B2B users, including internal guest users and external users, will be able to register and sign in with passkeys issued by a resource tenant t...

M365 Admin 1 month ago 16

General Availability: Dynamics 365 Business Central 2026 release wave 2 (BC29)

Article

General Availability: Dynamics 365 Business Central 2026 release wave 2 (BC29)

Dynamics 365 Business Central 2026 wave 2 (BC29) is generally available. New customers will automatically get the latest builds of Business Ce...

Dynamics 365 Lab 1 month ago 15

Article

Whales: Giants of the Ocean

Whales: Giants of the Ocean Whales are among the largest and most remarkable animals on Earth. These marine mammals live in oceans around the ...

TopOneCRM BLOG 1 month ago

Article

Re: Power BI September 2026 Feature Summary

I'll send direct message to learn more, we are not aware of any new Azure Map issue at this point.

All Power BI Updates Blog posts 1 month ago 13

Article

Re: Power BI September 2026 Feature Summary

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All Power BI Updates Blog posts 1 month ago 9

Article

Re: Power BI September 2026 Feature Summary

Thanks for report. The issue happens when you have a specific series formatting. Team aware about it and fix is in progress. As a temporary so...

All Power BI Updates Blog posts 1 month ago 8

Genspark protects live agent sessions with Azure Cosmos DB Global Secondary Indexes

Article

Genspark protects live agent sessions with Azure Cosmos DB Global Secondary Indexes

The work does not end when the prompt does A user comes to Genspark with a goal: research a market, build a presentation, produce a report, an...

Azure Cosmos DB Blog 1 month ago 9

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