Loading...

Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Copilot Studio Hooks: Build Five Practical Customer Ops Automations

Article

Copilot Studio Hooks: Build Five Practical Customer Ops Automations

I built five Copilot Studio hook examples for customer operations. Follow the setup, code and screenshots for visit checklists, case routing, ...

Flow Alt Delete – Josh Cook [Microsoft MVP] – Power Automate | Power Apps | Logic Apps | Power Virtual Agents 26 days ago 8

Connect Azure Functions to more services with managed connectors

Article

Connect Azure Functions to more services with managed connectors

Learn how Azure Functions managed connectors provide access to 1,700 services, with triggers and typed clients available for supported service...

Azure SDK Blog 26 days ago 8

Article

AI Agent Catches 3 Gaps in a Vendor Bid

Microsoft Mechanics 26 days ago 8

Article

Re: Manage semantic model settings in context with the default settings pane (Preview)

A piece of feedback I’d like to share: With this new experience, it's no longer possible to easily identify the ID associated with a semantic ...

All Power BI Updates Blog posts 26 days ago 8

Making a Field Read-Only in Business Process Flow (BPF) – Dataverse / Dynamics 365

Article

Making a Field Read-Only in Business Process Flow (BPF) – Dataverse / Dynamics 365

A common requirement with Business Process Flows is this: the user must capture all the required details on the form before they are allowed t...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 26 days ago 8

Article

Build Automated Agents, Workflows, and Apps - New in Copilot Studio

Microsoft Mechanics 26 days ago 10

FabCon Europe 2026: 4 announcements that may change how we work with data and AI

Article

FabCon Europe 2026: 4 announcements that may change how we work with data and AI

Barcelona is done. Nearly 5,000 people, 130+ sessions, and a very long list of announcements. This is my cut of the ones that matter, why they...

Data Mozart - Make music from your data 26 days ago 9

From an Empty Folder to an AI Agent: Meet create-cosmos-agent

Article

From an Empty Folder to an AI Agent: Meet create-cosmos-agent

The first few minutes of a new AI project often feel productive. Create a chat endpoint, connect a model, send a prompt, and display the answe...

Azure Cosmos DB Blog 26 days ago 11

Article

What are File Upload forms in SharePoint?

Power Tech Speck (Girish Uppal) 26 days ago 7

I’m the Only Developer on This Project. Do I Really Need RBAC?

Article

I’m the Only Developer on This Project. Do I Really Need RBAC?

You own the account, wrote the application, and would be the one fixing it if something broke. So role-based access control (RBAC) can sound l...

Azure Cosmos DB Blog 26 days ago 8

Previous Next

Newsletter

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks