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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Business Central External Integration Architecture: Build Secure, Scalable Connections

Article

Business Central External Integration Architecture: Build Secure, Scalable Connections

Introduction A sales order can touch five systems before it reaches a customer: Business Central, an online store, a payment service, a shippi...

Softchief Learn 23 days ago 9

Business Central 2026 release wave 2 (BC29): Retained DEV extensions (DEV extensions remain installed during environment update)

Article

Business Central 2026 release wave 2 (BC29): Retained DEV extensions (DEV extensions remain installed during environment update)

Hi, Readers.Dynamics 365 Business Central 2026 wave 2 (BC29) is generally available. More details: General Availability: Dynamics 365 Bus...

Dynamics 365 Lab 23 days ago 8

Article

FREE Conversion - SVG file to PNG File without relying on external site - Microsoft Edge Extension

Power Tech Speck (Girish Uppal) 23 days ago 10

Microsoft Sales Agent in Dynamics 365 CE/CRM: What has Changed with Copilot Cowork and Work IQ

Article

Microsoft Sales Agent in Dynamics 365 CE/CRM: What has Changed with Copilot Cowork and Work IQ

Organizations that evaluated Sales Agent earlier this year were looking at a fairly contained story. Sellers worked mainly in Outlook and Team...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 24 days ago 9

Article

Copilot Studio Now Builds Agents, Workflows, Apps

Microsoft Mechanics 24 days ago 7

Step by Step | Deploy your C# MCP Server to Azure and use it in GitHub Copilot CLI

Article

Step by Step | Deploy your C# MCP Server to Azure and use it in GitHub Copilot CLI

Model Context Protocol (MCP) lets AI agents call your own tools. In an earlier post we built our first MCP server in C# and tested it inside V...

Rajeev Pentyala – Microsoft Power Platform 24 days ago 12

New and improved: Build apps, extend agents, and transform business processes in Microsoft Copilot Studio

Article

New and improved: Build apps, extend agents, and transform business processes in Microsoft Copilot Studio

Discover what's new in Copilot Studio, September 2026: new capabilities that bring apps, workflows, and agents together to transform business ...

Power Virtual Agents - Blog 24 days ago 4

Article

Describe an App, Get a Working App

Microsoft Mechanics 24 days ago 10

Article

Azure DevOps Process Templates

Power Tech Speck (Girish Uppal) 24 days ago 7

Power Automate: Create HTML Table Action

Article

Power Automate: Create HTML Table Action

Converts an array of objects into an HTML table for emails and messages. No styling built in.

Manuel T. Gomes 24 days ago 9

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