Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 79 of 2733

Article

Microsoft Purview | Data Lifecycle Management: Insights for Copilot and AI app interactions

Microsoft Purview Data Lifecycle Management will provide new AI-driven insights into Copilot and AI app interactions, helping admins improve r...

M365 Admin 1 month ago 4

Article

Viva Engage: New Recent feed in Home

Microsoft Viva Engage will add a new Recent feed in Home, showing chronological content from followed communities, people, and priority commun...

M365 Admin 1 month ago 4

Article

New in Catalog Management: Create custom group of SharePoint sites

SharePoint Advanced Management now allows creating custom site groups via CSV uploads, site properties, and Microsoft Entra ID attributes to i...

M365 Admin 1 month ago 2

Article

Extending Power Automate Run History Beyond 28 Days Using Cloud Flow Run Metadata

Power Automate has become the backbone for many business processes, integrations, and automation scenarios across the Power Platform ecosystem...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 month ago 13

Article

How AI-Powered Deduplication in Dynamics 365 CRM Is Changing the Way Businesses Manage Data

Duplicate records in Dynamics 365 CRM are not just a technical inconvenience. They show up as a wrong call to a prospect who was already conta...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 19

Article

Custom templates in Microsoft Planner

Microsoft Planner will introduce custom templates in July 2026, enabling users to convert plans into reusable templates shared within Microsof...

M365 Admin 1 month ago 1

Article

Roadmap information for Microsoft Copilot Studio and agents transitioning to the Microsoft 365 Roadmap

Starting July 2, 2026, Microsoft Copilot Studio and agent roadmap updates will move from Release Planner to the Microsoft 365 Roadmap for unif...

M365 Admin 1 month ago 6

Article

How to Record Snapshots for Teams Memberships

A lawyer asked if it is possible to take a snapshot of Teams memberships (people who were members at a certain point). This isn’t something th...

Office 365 for IT Pros 1 month ago 13

Article

Dynamics 365 Business Central: How to add Filter by item attributes to the Item Ledger Entries page

Hi, Readers.Today I would like to talk about how to add Filter by item attributes to the Item Ledger Entries page. Let’s take a look at item a...

Dynamics 365 Lab 1 month ago 12

Article

Microsoft Copilot Studio: Block the use of maker-provided credentials for authentication

By blocking the use of maker’s credentials by AI agents, admins can increase the security and compliance of agents in their organization...

M365 Admin 1 month ago 3

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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