Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
First of all, this is an image of me. OK, not quite an image of me, it’s a drawing of me. Yeah, not quite either… it’s a dra...
Users can now schedule appointments and meetings directly from chat. Simply ask Copilot to create an appointment or schedule a meeting with co...
Connect with more attendees than ever before with Teams Events, now supporting up to 20,000 registrations for organizers with valid Attendee p...
Organizations often use business-specific data and criteria to determine when suppliers require follow-up on purchase orders. The Procurement ...
Copilot Studio now connects to Microsoft’s shared plugin registry, making it easier for makers to discover and use plugins, connectors, ...
Users can more easily work with SharePoint files in Outlook by saving email attachments directly to SharePoint and searching across SharePoint...
Public APIs for the Import tasks capability enable customers and partners to programmatically import tasks from one project into another. Orga...
Business Performance Planning introduce Virtualization to optimizes how the Matrix visual renders large planning datasets. Rather than loading...
Named Copilot models, GPT-6.1, Advanced Reasoning, Microsoft’s Decision-1, Dynamics 365 skills, PowerPoint Record a Skill, Windows hybrid inte...
When you need to extract hundreds of thousands or millions of records from Zoho CRM, standard paged API requests can quickly add up and slow d...
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