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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Your Dynamics 365 CRM Has the Data. Can AI Turn It Into the Next Action?

Article

Your Dynamics 365 CRM Has the Data. Can AI Turn It Into the Next Action?

Dynamics 365 CRM captures customer conversations, sales activities, opportunities, and service cases. Yet employees often spend valuable time ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 3 days ago 4

Article

Re: Power BI October 2026 Feature Summary

Is there any plan to introduce text labels inside the bars in the new Gantt chart? Tooltips and colors are great but they require end user to ...

All Power BI Updates Blog posts 3 days ago 3

Data Importer Tool for PPTB – I did a thing!

Article

Data Importer Tool for PPTB – I did a thing!

If you’re not aware of the ‘I did a thing’ quote origin, it’s Jeremy Clarkson’s catchphrase from Clarkson’s Farm. Whic...

The CRM Ninja » Thoughts & musings from a Dynamics 365 Ninja! 3 days ago 3

Recording Long Term Statistics About Mail Flow Rule Reports

Article

Recording Long Term Statistics About Mail Flow Rule Reports

A question about an article about using a mail flow rule to suppress inbound email from spammer domains led to a discussion about gathering st...

Office 365 for IT Pros 3 days ago 5

Article

Re: Power BI October 2026 Feature Summary

FYI - it looks like some people created "issues" for it alreadyData pane: mouse wheel scrolling flickers/jumps when cursor is over field names...

All Power BI Updates Blog posts 3 days ago 6

Reliable Solution Promotion: Turn Clear Proof into Customer Demand

Article

Reliable Solution Promotion: Turn Clear Proof into Customer Demand

Introuction A bold promise can win a glance, but customers need more before they trust a solution. Reliable solution promotion shows who the o...

Softchief Learn 3 days ago 7

Troubleshooting Power Platform Deployment: Find and Fix Release Failures Faster

Article

Troubleshooting Power Platform Deployment: Find and Fix Release Failures Faster

Introduction A Power Platform deployment can fail during solution import, connection setup, flow activation, or environment configuration. Fin...

Softchief Learn 3 days ago 7

Dynamics 365 Business Central: How to quickly copy a report layout (Create a copy of the selected layout)

Article

Dynamics 365 Business Central: How to quickly copy a report layout (Create a copy of the selected layout)

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly copy a report layout (Create a copy of the sel...

Dynamics 365 Lab 3 days ago 5

Article

How to add Organization Visuals in Microsoft Power BI?

Power Tech Speck (Girish Uppal) 3 days ago 4

Article

Re: Power BI October 2026 Feature Summary

I'd like to download the new version. The link from notification lead me here!Too BAD!

All Power BI Updates Blog posts 3 days ago 4

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