Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

NEW Power Apps Formula Bar Feature Every Maker Should Try

One Pipeline, Many Currencies: Multi-Currency in Dynamics 365

I’ve seen it more than once: a pipeline report that adds up perfectly and is still wrong.…

Power Pages: Power Pages Copilot – Use Power Pages MCP server capabilities

Power Pages MCP server enables makers to expose site data and operations through a secure, standardized interface compatible with AI clients. ...

Power Pages: Administration and governance – Manage external authentication providers with granular controls

Power Pages now lets you manage external authentication providers with environment-level governance controls and optional site-level exception...

Power Pages: Administration and governance – Configure site analytics and server logging

Gain insights into your Power Pages site with integrated telemetry and analytics. Use Application Insights to monitor page views, form interac...

Power Automate: Desktop flows – Export work queue items to CSV

You can now export work queue items directly from the Automation Center portal. A new option available in the Work Queues experience lets you ...

Power Apps: Model-driven apps – Use row summaries in US Government clouds

Row summaries are expanding to supported US Government clouds, giving users in regulated environments access to AI-generated insights that hel...

Microsoft Viva: Conversation Analytics

Conversation analytics updates are coming to Microsoft Viva Engage, giving communicators richer signals to understand how audiences engage wit...

Microsoft Teams: Explicit consent for recording & transcription in one-to-one PSTN calls

Microsoft Teams will support explicit consent for participants connected through the public switched telephone network (PSTN) in one-to-one ca...

Microsoft 365: [Education] Provide a Copilot starter prompt in Teams and LMS Assignments

Educators can provide a Copilot starter prompt from Student AI Guidelines in Teams and LMS Assignments. Students open Copilot with the educato...