Loading...

Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

New in Frontier: Delegate Business Processes to Copilot Studio Agents

Article

New in Frontier: Delegate Business Processes to Copilot Studio Agents

No prompt needed – agents in Frontier get their own account, memory and triggers to take on shared work by themselves. Most AI at work still s...

Vesa Nopanen – My Metaverse Day 13 days ago 14

Production API Reliability: Build Services Customers Can Trust

Article

Production API Reliability: Build Services Customers Can Trust

Introduction A slow or unavailable production API can stop a checkout, delay a shipment, or break another service. Customers feel the impact i...

Softchief Learn 13 days ago 7

Making ASP.NET Core APIs Production Ready: Reduce Failures Before Release

Article

Making ASP.NET Core APIs Production Ready: Reduce Failures Before Release

Introduction Making ASP.NET Core APIs production ready takes more than confirming that an endpoint returns the right response. An API can work...

Softchief Learn 13 days ago 8

Business Central 2026 release wave 2 (BC29): Design themes, headers, and footers for document reports with the updated Word add-in

Article

Business Central 2026 release wave 2 (BC29): Design themes, headers, and footers for document reports with the updated Word add-in

Hi, Readers.Dynamics 365 Business Central 2026 wave 2 (BC29) is generally available. More details: General Availability: Dynamics 365 Bus...

Dynamics 365 Lab 13 days ago 20

Article

Re: Power BI October 2026 Feature Summary

Using the Gantt Chart, can we show both Planned and Actuals or just Actuals?

All Power BI Updates Blog posts 13 days ago 19

Article

How to use Tags in Power BI ?

Power Tech Speck (Girish Uppal) 13 days ago 7

Prevent users from creating new agent identity blueprints

Article

Prevent users from creating new agent identity blueprints

Starting 4 November 2026, every user without an Entra role can create agent identity blueprints in your tenant, unless you turn it off first. ...

JanBakker.tech - Sharing is Caring! 13 days ago 7

Article

Power BI October 2026 Feature Summary

Last month, we shared a packed September update alongside the European Microsoft Fabric + SQL Community Conference. Even so, the Power BI team...

Power BI Blog—Updates and News | Microsoft Power BI 13 days ago 15

Article

Power BI October 2026 Feature Summary

Last month, we shared a packed September update alongside the European Microsoft Fabric + SQL Community Conference. Even so, the Power BI team...

All Power BI Updates Blog posts 13 days ago 42

Article

Power BI October 2026 Feature Summary

Last month, we shared a packed September update alongside the European Microsoft Fabric + SQL Community Conference. Even so, the Power BI team...

Power BI Updates Blog articles 13 days ago 16

Previous Next

Newsletter

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks