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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Forms with pre-filled fields
Article

Forms with pre-filled fields

Pre-fills form answers through the link so each person opens the form with their own values.

Manuel T. Gomes 10 days ago 7
Article

Re: Power BI September 2026 Feature Summary

Azure Maps completely blank (no basemap, no markers) after working with Desktop 2.158.1177.0. In our case the visuals were blank in the Power ...

All Power BI Updates Blog posts 10 days ago 14
Podcast

New Conditional Access policy plans in Microsoft Entra

Group related Conditional Access policies into policy plans and define users, apps and conditions once for every rule in the plan. Add a rule ...

Microsoft Mechanics Podcast 10 days ago 12
Article

Creating your own AI “infrastructure”?

Back in April, when my paid Claude / ChatGPT subsription started to hit limits more often than I wanted that to happen, I somehow thought R...

It Ain't Boring | Exploring The Power Platform 10 days ago 4
Article

Re: Power BI September 2026 Feature Summary

broken version 2.159.883.0restoring July 2026 update (version 2.156.951.0)Previous monthly updates to Power BI Desktop and the Power BI servic...

All Power BI Updates Blog posts 10 days ago 18
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