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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

‘find-skills’ Skill | Let Your AI Agent Find the Right Skill

Article

‘find-skills’ Skill | Let Your AI Agent Find the Right Skill

In a previous post I showed how to browse skills.sh and install a Skill. While you can search skills on the portal, picking the right one is t...

Rajeev Pentyala – Microsoft Power Platform 4 months ago 25

Copilot Cowork Browser Use

Article

Copilot Cowork Browser Use

Enable Copilot Cowork browser use in Microsoft Edge by turning on Allow browser access in the Microsoft 365 admin center before asking Cowork ...

Flow Alt Delete – Josh Cook [Microsoft MVP] – Power Automate | Power Apps | Logic Apps | Power Virtual Agents 4 months ago 22

Article

Grant just-enough-access for just-enough time. #ZeroTrust #AISecurity #AIAgents #MicrosoftSecurity

Microsoft Mechanics 4 months ago 20

Article

Log every tool call, API access, & data lookup. #ZeroTrust #AISecurity #AIAgents #MicrosoftSecurity

Microsoft Mechanics 4 months ago 18

Microsoft 365 & Power Platform Community Call – July 2nd, 2026 – Screenshot Summary

Article

Microsoft 365 & Power Platform Community Call – July 2nd, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 4 months ago 14

Deep dive into visual calculations: Adding calculations directly to your Power BI visuals (Generally Available)

Article

Deep dive into visual calculations: Adding calculations directly to your Power BI visuals (Generally Available)

Visual calculations (Generally Available) in Power BI, making it easier to add DAX calculations directly to the visual where they’re used.

Power BI Blog—Updates and News | Microsoft Power BI 4 months ago 20

Deep dive into visual calculations: Adding calculations directly to your Power BI visuals (Generally Available)

Article

Deep dive into visual calculations: Adding calculations directly to your Power BI visuals (Generally Available)

Visual calculations (Generally Available) in Power BI, making it easier to add DAX calculations directly to the visual where they’re used.

Power BI Updates Blog articles 4 months ago 13

Article

Govern MCP catalog like a software supply chain. #ZeroTrust #AISecurity #AIAgents #MicrosoftSecurity

Microsoft Mechanics 4 months ago 18

Optimizing a Sales KPI Report in Power BI for Better Sales Visibility

Article

Optimizing a Sales KPI Report in Power BI for Better Sales Visibility

Optimizing a Sales KPI Report in Power BI for Better Sales Visibility Introduction Sales teams work with a lot of data every day, including le...

Dynatecon Solutions 4 months ago 23

N8N: Trigger Manually

Article

N8N: Trigger Manually

Starts a workflow manually when you click Execute workflow. Emits a single empty item.

Manuel T. Gomes 4 months ago 23

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