Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
OneDrive’s integration with the Apple Files app on iOS will improve upload status visibility. Read-only shared OneDrive and SharePoint l...
Administrators can set severity thresholds to receive alerts for Microsoft Edge updates with significant security fixes, including zero-day pa...
The SharePoint FAQ web part’s Content Update flow, which provided AI-generated answer suggestions, will be retired worldwide by late Sep...
Users with eligible Microsoft 365 Copilot licenses can access AI-generated audio summaries of SharePoint News posts in the SharePoint app for ...
Microsoft is introducing an optional setting in Outlook on the web and new Outlook for Windows to mimic classic Outlook’s look and feel. It he...
Microsoft Entra ID will retire custom CSS layout and positioning properties in company branding by late October 2026 to enhance security and r...
Extracts characters from the middle of a text string, starting at a position you choose. Always returns text.
Microsoft Teams’ Copilot experience will be simplified with a chat-centered design, improved navigation, updated chat layout, Work IQ co...
Microsoft Outlook’s Copilot experience will be refreshed by September 2026 with a simplified, chat-centered design in both full-page and...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Commerce
Dynamics 365 Contact Center
Dynamics 365 Customer Service
Dynamics 365 Customer Voice
Dynamics 365 Field Service
Dynamics 365 Finance
Dynamics 365 Human Resources
Dynamics 365 Marketing (Customer Insights)
Dynamics 365 Order Management System
Dynamics 365 Project Operations
Dynamics 365 Sales
Dynamics 365 Supply Chain Management
Microsoft 365
Microsoft 365 Copilot
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Excel
Microsoft OneNote
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power Platform
AI Builder
Copilot Studio
Dataverse
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Newsletter
A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.
