Dynamics 365 Customer Service Articles

Step by Step | Power Platform Pay-as-you-go – Create a Billing Plan and Link an Environment

Power Platform Pay-as-you-go is a plan that bills Power Apps, Power Automate, Dataverse, and Copilot Studio consumption directly to an Azure s...

Power Platform | Environment Creation | self-service plan is required

If you encounter the following error while creating a new Power Platform environment from the Admin Center : A self-service signup plan is req...

The Benefits Of Using Direct Lake Mode In Power BI

This is a blog post I’ve been meaning to write for a long time. Since Fabric launched there has been a lot of focus on Direct Lake mode ...

How software rots - Uncle Bob (YouTube video)

How AI Agents in Dynamics 365 Sales Are Changing the Way Sales Teams Work

Sales teams today are expected to do more, faster, with less manual effort and less guesswork. That is the exact gap Microsoft is closing with...

Book Review : Life 3.0 by Max Tegmark

This is the third book I’ve read this year, and even though I’m still in the early chapters, it already feels like my favorite read of the yea...

Book: Why Nations Fail

Acemoglu and Robinson argue that institutions, not geography or culture, decide why nations prosper or fail.

Dynamics 365 + Copilot: The Future of CRM and ERP Automation

Introduction Artificial Intelligence has moved beyond being a futuristic concept—it is now a practical business necessity. Organisations acros...

Microsoft Power Apps vs Traditional App Development in 2026: Which Approach Wins for Modern Businesses?

Introduction The software development landscape has changed dramatically over the last few years. Businesses that once relied exclusively on p...