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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

The Real Road Trip Wasn’t About the Jetour

Article

The Real Road Trip Wasn’t About the Jetour

Six weeks ago, I bought a Jetour T2 on a whim. What I didn't realise was that the real journey wouldn't be measured in kilometres travelled. I...

Tracy van der Schyff – Facilitating The Evolution of Human Capabilities 3 months ago 21

Article

Expose adversarial instructions. #MicrosoftEntra #ZeroTrust #IdentitySecurity #SecureAI

Microsoft Mechanics 3 months ago 16

Build Once, Run Everywhere: Unified Manifest for Office Add-Ins now Generally Available

Article

Build Once, Run Everywhere: Unified Manifest for Office Add-Ins now Generally Available

Unified manifest support for Word, Excel, PowerPoint, and Outlook makes it possible for developers to build a single app that works across Mic...

Microsoft 365 Developer Blog 3 months ago 22

Copilot Studio | Restrict Agent Channels

Article

Copilot Studio | Restrict Agent Channels

Copilot Studio lets makers publish their agents to many channels like Teams, Facebook, WhatsApp and more. As an admin, you may want to allow o...

Rajeev Pentyala – Microsoft Power Platform 3 months ago 23

Article

Request high-value resource access. #MicrosoftEntra #ZeroTrust #IdentitySecurity #SecureAI

Microsoft Mechanics 3 months ago 17

Article

Cut legacy VPN. #MicrosoftEntra #ZeroTrust #IdentitySecurity #SecureAI

Microsoft Mechanics 3 months ago 21

T-SQL Hygiene: What’s the Big Deal with SET NOCOUNT ON?

Article

T-SQL Hygiene: What’s the Big Deal with SET NOCOUNT ON?

Learn why SET NOCOUNT ON improves stored procedure efficiency, reduces unnecessary messages, and matters to .NET developers. The post T-SQL Hy...

Azure SQL Devs’ Corner 3 months ago 22

Field Service Technicians Solve Problems. Give Them the Data to Do It Faster.

Article

Field Service Technicians Solve Problems. Give Them the Data to Do It Faster.

A field service technician’s real job: making everyone happy when they leave. They need to make the customer happy by getting the machine back...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 16

Ditch the Power Apps maker portal!

Article

Ditch the Power Apps maker portal!

Are you a maker, a low-code developer, a builder? Do you want to be ten times more productive when you build Canvas apps, model-driven apps, P...

ReadyXRM – Stuff about the Microsoft Power Platform and Dynamics 365 3 months ago 13

Microsoft 365 & Power Platform Community Call – July 16th, 2026 – Screenshot Summary

Article

Microsoft 365 & Power Platform Community Call – July 16th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 3 months ago 12

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