Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
We’ve enhanced Flexible Sections in SharePoint Pages to make page layout creation more intuitive and predictable. Authors can now use vi...
Administrators using the Microsoft 365 admin center and Teams admin center will be able to apply app and agent installation changes once and h...
GPT-5.6 Sol and Terra will not appear in Copilot Cowork until OpenAI-operated models are enabled in the Microsoft 365 admin center. Here is th...
In our previous post, we implemented a simple Honeypot for Dynamics 365 Customer Insights – Journeys Real-Time Marketing forms using Jav...
Often in applications, we write database queries. And often, the same query is executed again and again. To make queries against large tables ...
If you use the Azure Cosmos DB vNext emulator, you probably know the local development loop: start the emulator, connect to it, create some re...
When your organization first implemented Dynamics 365, the goal was probably straightforward: help employees work more efficiently, improve vi...
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